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LogoDr. Krnetić

Professional psychotherapy practice based on scientific evidence and empathy.

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  • Online Counseling
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Contact

Kralja Petra II 45, 78000 Banja Luka+387 65 560 512krnetic@blic.netMon-Fri, 10am-1pm & 3pm-8pm

© 2026 Prof. dr Igor Krnetić

Banja Luka, Bosnia and Herzegovina

Terms of Service

Last updated: April 2026.

Introduction

By using the website krnetic-demo.jjovan.com (the "Site"), you agree to the following terms of service. The Site is operated by Prof. Dr. Igor Krnetić (the "Provider"), based in Bosnia and Herzegovina.

Description of Services

  • Online booking of psychotherapy and counseling sessions
  • Client portal for managing appointments, invoices, and communication
  • Educational and informational blog content
  • Contact form and waiting list

Client Accounts

Access to the client portal requires registration. You are responsible for keeping your credentials confidential and for all activity under your account. Passwords must be sufficiently strong (minimum 8 characters). We recommend enabling two-factor authentication where available.

Booking and Cancellation

  • Appointments are booked through the online form and confirmed automatically when the slot is available
  • Cancellation is free of charge if made at least 24 hours before the appointment
  • Late cancellation or no-show may be charged in accordance with the price list
  • The Provider reserves the right to cancel appointments in justified cases, with the right to a new appointment or refund

Payment

Service prices are available on the Pricing page. Payment is made by the method agreed at booking (bank transfer, online payment where activated, or in person). An invoice is issued for each completed service and is available in the client portal.

Confidentiality and Ethics

All information exchanged during psychotherapy sessions and client communication is strictly confidential, in accordance with professional ethical codes and the laws of Bosnia and Herzegovina. Exceptions are provided by law (e.g., immediate danger to life, court order).

Limitation of Liability

Content on the Site is for informational and educational purposes and does not replace individual professional psychotherapy assessment and treatment. In case of crisis or immediate danger, contact emergency services (124) or the nearest healthcare facility.

Intellectual Property

All content on the Site (text, graphics, blog articles, educational materials) is owned by the Provider or used with permission. Reproduction or distribution without written permission is not allowed.

Changes to Terms

These terms may be updated with prior notice on this page. The date of the last update is shown at the top. Continued use of the Site after a change is deemed acceptance of the new terms.

Governing Law

These terms are governed by the laws of Bosnia and Herzegovina. Disputes shall be resolved by the competent courts in Banja Luka.

Contact

For questions about these terms, contact us at krnetic@blic.net or by phone at +387 65 560 512.